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Frequently Asked Questions

There is no minimum order criterial. We accept your order if there is a one piece of cloth are there.

The order minimum is waived if your order includes items in two or more of the following service types: (1) Dry Cleaning and Launder & Press, (2) Wash & Fold Per Pound Laundry, (3) Rinse Repeat, (4) Hang Dry, (5) Leather Cleaning, and (6) Repairs.

Please note that any itemized pieces including comforters/duvets, bath mats, or kitchen mats included in your Wash & Fold order are washed and dried separately to follow their specific care instructions.

We understand what hygiene means to you when it comes to your clothes. We do not mix any of your clothes with those of others in order to maintain hygiene. We label each washer, dryer and laundry cart with your identifying information.

Any items determined to have been damaged/ lost by The Laundry Basket will be reimbursed in accordance with the International Fabricare Fair Claims Guide and shall not exceed ten (10) times our charge for cleaning that garment regardless of brand or condition. Before you contact us about damages, please see our terms of service.

Here at Wrinsely India, for laundry, we use our in-house developed detergent along with additives such as Vanish, Comfort Fabric Conditioners, Rin Ala and other standard over the counter detergents available in the supermarkets. Our in-house detergents are certified bio-degradable and environment friendly.

For Dry Cleaning, we use a new technology called 'Wet Cleaning'. Wet cleaning refers to methods of professional cleaning that, in contrast to traditional dry cleaning, avoids the use of chemical solvents, the most common of which is tetrachloroethylene (commonly called perchloroethylene or "perc").

Environmental groups and the United States Environmental Protection Agency have indicated that such alternative "wet cleaning" methods are better for the environment than perc, and proponents of wet cleaning state that these methods can be used without shrinking or otherwise damaging garments that typically require dry cleaning.

Unfortunately we cannot take requests for specific detergents as both are automatically added with our high tech machinery.

An iron only service has been a popular request here at Wrinsely India and so we have introduced an "Iron Only" service. However the charges for Only Iron Services are different. 

Laundry refers to the process of washing and cleaning articles of clothing, linens, and other textiles.

The frequency of laundry depends on a variety of factors, such as the number of people in the household, the amount of clothing worn, and personal preference. Generally, most people do laundry once or twice a week.

It is important to sort laundry by color and fabric type to prevent dye transfer and damage to delicate materials. Separate whites, darks, and brights. Sort by fabric type, separating heavy items, like bath towels from light delicates, like lingerie.

Generally, clothes can be washed in temperatures ranging from cold to hot, depending on the fabric. Hot water is best for whites and heavily soiled items, and warm or cold water is sufficient for most other items, including delicates.

Fabric softeners help to reduce static, soften clothes and make them smell great. They can also help to protect the fabric and prevent fading.

There are many methods to remove stains from clothes, depending on the type of stain. Pre-treat stains with a pre-wash stain treatment, and then wash clothes in the hottest temperature water recommended for the fabric. If the stain remains, try treating it with a specific stain remover product.

Shoes can be washed in the washing machine, but it is important to remove any excess dirt or debris first and ensure the shoes are machine-washable. It is best to wash shoes on a gentle cycle with cold water and air-dry them afterwards.

To avoid shrinking clothes, always check the label for washing instructions and use the recommended settings. Wash clothes in cold water and avoid putting them in the dryer. Instead, hang them to dry or lay them flat.

It depends on the material of your shoes. While some sneakers and canvas shoes can be washed in a washing machine, leather, suede, and other delicate materials should not be placed in a washing machine.

Use a soft cloth and shoe cleaner specifically designed for leather. Avoid using water as it can cause leather to warp.

No, it’s not recommended to dry shoes in the dryer. The heat can warp the material and damage the structure of the shoe.

This varies depending on how often you wear your shoes and the type of activities you do in them. As a general rule of thumb, it’s a good idea to clean your shoes after every 5-10 uses.

Yes, it’s okay to wear shoes straight out of the box. However, it’s recommended to give them a quick wipe with a damp cloth or a gentle brush to remove any dust or debris.

No, it’s not recommended to clean your shoes in the laundry with your clothes. The shoes can damage your clothes, and the clothes can damage your shoes. Instead, use a separate load or hand wash your shoes.

It depends on the color and material of your shoes. Bleach can damage certain materials, and it can also cause discoloration. Always check the label of your shoes and the cleaning product before using them.

You can’t prevent your shoes from getting dirty, but you can take steps to minimize the amount of dirt and debris that gets on them. Try to avoid walking through muddy or dirty areas, and use a shoe spray or protector to repel dirt and water.

Dry cleaning is a process that involves cleaning fabrics without using water. It uses a special solvent to remove dirt and stains from your clothes.

Dry cleaning is ideal for delicate fabrics such as silk, wool, rayon, linen, and cashmere. It is also recommended for clothing with special decorations, beads, sequins, or lace.

No, some fabrics, such as cotton and polyester, can be machine washed. However, if you want to prolong the life of your clothes and maintain their quality, it’s best to follow the care label instructions or ask your dry cleaner for advice.

It depends on how often you wear them and what kind of activities you do. For example, suits and formal wear should be dry cleaned after several wears, while coats and jackets can be cleaned once a season.

Most dry cleaners use safe and eco-friendly solvents, but there is always a risk of chemical exposure if the solvent is not handled properly. To minimize the risk, choose a reputable and certified dry cleaner and inform them of any allergies or sensitivities you have.

To keep your clothes clean and fresh, store them in a cool and dry place, avoid direct sunlight, and air them out periodically. Follow the care label instructions carefully and avoid using harsh detergents or fabric softeners.

The cost of dry cleaning varies depending on the type of garment, fabric, and the location of the dry cleaner. However, it is usually more expensive than regular laundry services due to the specialized equipment and techniques used in the process.

Yes, but check the care label on your curtains first. Some materials cannot be machine washed.Yes, but check the care label on your curtains first. Some materials cannot be machine washed.

Yes, but again, check the care label. Some curtains require special detergent or dry cleaning.
Again, check the care label. Some curtains can be tumble dried on a low heat setting, while others need to air dry.

Try spot cleaning with a mild detergent and water. If that doesn’t work, consider taking them to a professional cleaner.

It’s best to avoid fabric softener, as it can damage certain types of materials and make them less flame-retardant.

Not necessarily. You can wash them while they’re hanging, but it may be more difficult to achieve an even clean this way.

Regular vacuuming or dusting can help keep curtains clean. You can also use a fabric spray to repel dirt and stains.

It depends on factors such as location, amount of sunlight exposure, and air quality. As a general rule, it’s best to wash curtains twice a year.

Not every curtain.